Winchester Nail - San Jose, California

Maria F. P.

Estoy muy decepcionada de este lugar 😔

1. No respetan los precios y tampoco son visibles para los clientes. Asegúrate de preguntar el precio y tener claro el servicio que vas a adquirir. De otra manera, te van a robar.
2. Te acosan para que pagues con efectivo. Son muy insistentes para que saques dinero del ATM que tienen en el lugar.
3. Fingen que no entienden inglés para cobrarte lo que quieren.
4. Te hacen lo que quieren. En varias ocasiones han querido ponerme color sin preguntarme antes si estoy de acuerdo. ¿Qué clase de servicio es este?.

He venido por un año y medio aproximadamente, al menos una vez al mes. A veces el trabajo es bueno, pero otra veces ha sido de mala calidad (como pueden ver en las fotos). Normalmente no me quejo, no me gusta hacerlo. He sido tolerante ya que cada vez que voy me hace las uñas alguien diferente y entiendo que cada persona trabaja diferente.

Sin embargo, esta última vez la manager me trató muy mal. Le dije que el gel se me había despegado como si fuera un sticker 6 días después de la aplicación y le pedí amablemente que me lo arreglara. Y ella lo hizo con una actitud muy poco amable.
Todo el tiempo me trató mal, me jalaba las manos, me pegó sobre la mano y me dijo “relax”. Me miró de una manera muy ruda y me preguntó ¿esto es lo que quieres?. Yo comencé a sentirme incómoda. Cada movimiento que ella hacía era brusco. Ella torcía mis dedos de una manera inusual. Llegaron más clientas y hasta entonces ella comenzó a ser amable conmigo.

Por favor, no permitan que las traten de esta manera. O al menos eviten que la manager las atienda, su nombre es Tu Kha Tran.

Tampoco permitan que les den precios basados en su apariencia. Eso es clasista y racista!

Maria D.

Es la primera vez que voy a este lugar esta muy limpio y son muy amables las uñas quedaron bien

Gerardo T.

Es un lugar donde ay buena atención y personal amable

Sydney B.

Just visiting the area and found Winchester Nails, and they are an AMAZING team. My gel fill was completely painless and relaxing, and it turned out beautifully. The staff is lovely and friendly, and this is the best price I have ever paid for a gel fill. If I was a local this would be my go-to nail salon, hands down. Thanks so much!

Sarah A.

Overall I had a good experience! My usual nail spot was closed and I needed a last minute appointment. I called this place 10 minutes before arriving and they were able to accommodate me and my friend. The ladies who work here are super nice and attentive.

I subtracted one star because the woman who did my nails got a bit of paint on my cuticles and used the drill to remove it after my nails had been cured under the light. It was a bit painful. Parking is also difficult and you’ll more than likely have to park behind the building in a parking lot that doesn’t feel safe.

I would probably still go back!

Örge A.

All I can say that it is an amazing experience. It was my first time in this saloon and found it on google. Selected organic pedicure and both pedicure part as well as massage part were extremely relaxing. The lady who helped me, Holly, was very friendly and she was working with dedication. It was clean, nice environment. Overall, I am planning to go again here next time

Kathlen M.

I have updated my review from what I previously wrote to reflect my new experience with Winchester Nail. After seeing my previous review online, the manager contacted me and asked if I’d be willing to come in and let her fix my nails. I accepted and am really pleased with the final result, this is exactly what I wanted. Thank you Tu! You can tell the manager really cares about her customers and providing results her customers are happy with.

I was here for the first time about 2 days ago and didn’t have the best experience at first. I am now learning that it was an issue with that nail tech and doesn’t reflect the overall business. I wanted burgundy french tips and chose from the swatches and when she applied it, it looked red. I told her on multiple occasions that it wasn’t my desired color but she didn’t care and was very visibly annoyed with me.

Fast forward to today, I am really happy with the final result, though I will say this could have been avoided. But I have great respect for a business who cared enough to reach out and try to make up for the initial experience. Thank you!

Nereida R.

BEWARE OF THIS PLACE! I went with my daughter and they ruined our nails. If you don’t want to end up with thin fragile nails don’t go there. They did gel on my nails and they over used the machine and left my nails very thin. They cure your nails and use the machine again after to clean nail polish instead of cleaning as they go. Next day my nail broke so I went back and ended up with two different nail colors. I had to go back again so they could change the color and with another broken nail. They continue using the machine all over again because now I had to get 2 tips on my nails. Even though I asked them not to use it. My daughter had gel as well on her own long nails but guess what They over used the machine as well and after a week 8 of her nails broke so she ended up trimming the other 2. I’ve been doing my nails for over 30 years and never!!! Had such a horrible experience where my nails kept breaking. When I talked to the manager and complained about how much they over used the machine she said oh it’s “normal” because of all the chemicals. Did not make any sense! Don’t waste your money in this place.