SHIBUYALA BLACK - Rowland Heights, California

S J.

They are the REAL DEAL!! As a Japanese American I can say that Shibuyala has the best selection of Japanese medicine, cosmetics, household items, and even cute sanrio items. Their prices are extremely reasonable and their product lineup is so on point. There's a motion sickness candy medicine that I always buy when I go back to Japan and I was so surprised that they had it here- and at a price that won't break my bank too.

Joella F.

the lady is super nice . Lots of varieties of Japanese n korean products for you to choose. Even the recycle bags are cute . Don't miss out this place.

Iris G. C.

Few weeks ago I went here with my mom and the two sales associates were so welcoming, amazing service, I remember we kept complimenting them and said we’ll definitely be back. It was close to closing time but they were still so helpful answering all our questions, we ended up buying $300 worth of product.

I went again today 12/16/24 at 8pm, 30mins before closing, to pick up a few of the same products as gifts for my friends. I already knew what I wanted, so I went straight for the isles. There was a different sales associate today, she kept approaching me, trying to sell me other products.

I would let her finish her selling me, I don’t like to interrupt. Then I responded “I’ve tried this one and I like it, I’m buying them for my friends”. She said if I had any questions to let her know. But, later it would be her who kept approaching me selling me this and that.

15 minutes later she told me I need to hurry up because they’re closing soon. I checked out 5mins before closing, purchasing over $100 worth of product, 10 products. She had the nerve to tell me I should have came earlier, as if I wasn’t already about to leave.

The fact that’s she was a bit pushy and rude bothered me. I still enjoy this store and its products, but I feel the need to comment on this interaction.

Lily Q.

Stopped by the Koreatown location last year when I was in Chapman Plaza for dinner. Picked up an air freshener with an amazing scent and have been thinking about it ever since. Moved to OC and didn't want to go all the way to LA for this so glad to see they had a location in Rowland. I think this location is smaller than the other location but it still has tons of skincare and products from Japan/Korea.

I specifically came to find a Japanese mascara that my friend said she found at the Koreatown location but was unable to find it here. I did browse their scents aisle and ended up buying 2 air freshener cans that were $10 each. More expensive than the Febreze car vent clips but I think the scents are so much better. And they have a rewards program that I signed up for!

RiverFish C.

🥰 always very content with their products!! If you’ve known them for a very long time, they’ve always carried the best products and even go fly out to Japan to get their items and always make sure the customer gets the item they want and need!! Always very knowledgeable!! Always ask Ellie, Angelina or Kyoko when they’re in store 🥺❤️ they can take care of you very well when you’re in need of an urgent product!!

daiki Y. (.

ここでは日本の目薬や便秘薬などいろいろな
薬が手に入ります。知らなかった。

Malavika H.

Should’ve heeded the reviews that said you get made to feel like a thief even though you’re only trying to shop. These people have severe trust issues.
I got followed around and constantly looked at every moment I was in the store. It was a very uncomfortable experience and I didn’t even have any bags with me that I carried. This treatment is not cool. I still bought 2 overpriced things. I shouldn’t have for the way me and my friend were treated.

The shop itself is small and dingy. Horrible experience. Wouldn’t return and wouldn’t recommend.

Don’t own a business if you don’t know how it should be managed and if you don’t know how to train your employees to be more subtle and not disrespectful.

A K.

Love it here! There’s so many options to shops from and get from places like Japan and Korea!