San Joaquin General Hospital Emergency Room - French Camp, California

Eduardo C.

While some of the staff were kind and helpful, I couldn’t ignore how uncoordinated most of them seemed. I visited the ER for extreme dehydration, and I could feel my condition worsening by the hour. My body was struggling, and inside the ER, I could barely coordinate myself, sit upright, or think clearly as my cognition deteriorated rapidly.
I repeatedly voiced concerns about my dehydration, which continued to worsen, yet I was denied water and did not receive IV fluids for several hours. The lack of urgency from the staff was troubling, and I felt that some of the nurses did not take my condition seriously. At one point, a nurse either drew blood or applied an IV but left the tourniquet tightly on my arm for an extended period. I only realized this much later when another nurse discovered it and corrected the mistake.
While I understand that they couldn’t give me water right away, I would have appreciated more concern and attentiveness from the staff. I hold great respect for nurses, having spent time in many hospital environments due to my family’s medical history, but I have never witnessed anything like this before.
I don’t want to place blame on the nursing staff or doctors specifically. Instead, I believe this hospital needs to focus on improving its systems and enforcing stronger ethical standards to ensure better patient care.

M G.

Let me save you time. If you have something that is not obvious they will not help you, just run some preliminary testing and send you home saying 'you seem fine'. So don't waste your precious minutes here if you think you have an emergency.
I had debilitating anemia from a GI bleed that left me feeling the weakest I have ever felt in my life, I lost 8 pounds in less than a week from the lack of appetite. I tried telling them that I had blood work results from earlier this week, so I wanted to show them and compare to see if it had gotten worse, and they said yeah we'll look at it later. I also told them I was worried because had blood in my stool and they said okay we'll check for hemorrhoids and they never did that either, just took blood samples and ekg...
After what little testing they did they I waited patiently, until they called me in and just gave me discharge papers telling me I'm young so I should be healthy and I seem fine even though I was physically the worst I have ever felt in my life and obviously not fine... what the hell...

Also, while I was waiting and needed to go pee, a homeless person took over the sink in the restroom for at least 30 minutes to wash himself with rags. How insane that I was unable to wash my hands in a HOSPITAL with a bunch of sick people because of this.

nb B.

I will definitely think about it twice before coming here again. Came with a hurt knee that I know isn't broken for them to do an Xray to tell me it isn't ( I already knew that) and that's all, asked to see my regular doctor to see if I need a MRI, I asked if they could just do it here since I'm in pain and can't really walk and the doctor said "we don't do that here, it's the emergency room and we only do it to patients that have a back injury" and something else can't recal,. So you do do it or you don't? I left this hospital exactly the same way that I came in which should never happen in my opinion. Waisted my time and theirs. The only good thing was my nurse that took me to the Xray, she is awesome and so helpful, I regret not getting her name, other than that this place is trash.

Holly Y.

If you or any of your loved ones ever need surgery or care please do not go to San Jauquin General it was a nightmare they shoved 4 people to a room they couldn't get my wheel chair in it was so cramped, good thing there wasnt a fire I wouldnt have made it out, the food was so nasty I didn't eat anything except a muffin a fruit bowl and a dinner roll for 3 days. My call button didnt work which i told countless nurses they finally gave me a desk bell on my last night which they mostly ignored or couldn't hear, the machine alarms beeped for hours, everyone in my room including me moaning in pain all night and one lady sounded possessed so instead of giving her better care after 2 days they gave us ear plugs,my bed was next to the door so every time it opened the door hit my bed and hurt my broken leg. Oh and I had to go to the Jackson ER the same night I was released because I already had a fever,which I told the San Juaquin nurses about and nothing was done thank God for Jackson ER they gave me proper care and antibiotics. My leg was hot to the touch. Oh and it's was nasty dirty in there carpets all stained trash overflowing. The more I think the worse it gets

San A.

I read reviews of this before but didn’t really believe it until I experienced it myself.

Yesterday 07/03/2022, my wife and I drove to the ER because she needed to be seen immediately. This was early morning around 3:00am. There was just three people in the ER yet we were told that it would be 2hrs wait time until she is seen. Waited that time and checked again and was told that it would take 30minutes more. Meanwhile, a lady was complaining to the front desk that nurses were being extremely unprofessional inside and were using profanity and saying things that were unprofessional.

Then, I checked again after 30 minutes, mind you we had been waiting there for 2hrs and 30 minutes with just one person and us in the ER. I checked again and was told that doctor and more nurses would be in around 7 and it would be faster. This really shocked me. So we were given the wrong wait time to begin with + additionally told to wait till morning at 7 to been seen.

What kind of stupid hospital is this where people are in the emergency to be seen immediately for whatever they are suffering from yet told to wait and that wrong time too. Then additionally told to wait longer when there really isn’t anyone in the emergency waiting. What was also was scary to know was that the staff was really unprofessional.

This hospital needs to be audited for its practices, employment practices, and talent acquisition. Don’t hire ghetto talent and have processes and procedures in place to quickly see people and get them the medical treatment they need. When people are in emergency, you want to make sure that they are seen the earliest and given a clear roadmap of their treatment.

It’s hard to comprehend that emergency departments are extremely slow or complex in seeing patients. You want to charge patients tons of money through insurance and billing but can’t hire top talent, have the proper infrastructure in place to support patient intake then stop charging people unfairly. This hospital needs major improvement and needs a reset button because the ghetto talent they hire and how they are running operations, it’s horrendous to say the least.

Ed

Worst experience ever, nobody cares how you are and what happened to you, nobody came to attend me and clean my arm in the last 4 hours. No wonder why they got a very low star and reviews here. If you want to be alive, please do not come here specially if you feel very sick. They just ask you so many questions about your insurance but nothing regarding how you feel or do the basic and attend your injury. WORST HOSPITAL EVER

Ismael V.

This place is so fuket up they have you waiting out side for a ER visit in the cold, they need to make a new hospital and hire new employees. 100% facts.

Aryn L.

I went in with a laceration on my finger. Most of the staff that attended to me were great but I was given no instruction on how to care for my stiches before I left. I also was told nothing about my injury beyond the conclusions I'd come to on my own before arriving at the hospital.