Reis Family Mortuary and Crematory - San Luis Obispo, California

Jesse W.

Absolutely incredible people. I am literally in tears because Wendy went so above and beyond to help me. The VA is being a pain about getting paperwork done on my father's passing and she decided, on her own, to take the paperwork to his dr personally, ON HER LUNCH BREAK. I am speechless and overwhelmed with gratitude.

Sherri E.

Intake Woman was a bit too Jolly, Smiley and Giggly for such a sad event. Felt very uncomfortable and was told Cremains would be ready in about 5 days. I returned and was greeted at the door by the same happy, bubbly woman who acted like I was a nobody, stranger and had never seen me before. Perhaps it was because I didn't spend tens of thousands of dollars but rather the decedent's wishes were just cremation so cost much less. Since my loved one passed away at a San Luis Obispo Hospital I was told I had no choice but to have the body sent to Reis, then when asking Reis if I could have the body sent to the Mortuary of my choice I was quoted a very high "price" to do so. Perhaps the Staff could benefit from some training on how to be more understanding that death is not a happy occasion and could be a bit more understanding and compassionate to the Families who have lost a loved one.

Stacey H.

The Reis family assisted my family with loving care each step of the way, at the hardest time in our lives, dealing with the loss of my beloved son. I will always be grateful to them for the compassion and dignity they showed to my family in caring for my boy. Thank you Kirk , Wendy , Emily , Gilbert , Lisa Mai and Genine.

Lucas G.

I had the pleasure of working with Reis Family Mortuary with my mother in laws passing. We were new at dealing with the loss of a family member and they made the process easy and answered the endless questions we kept calling back about. Our funeral director Emily was very kind and courteous and advised me on how the process works, beyond their own responsibilities even. We got stuck needing their paperwork to release funds from the bank and they were very accommodating in this process. I was surprised at how much they helped. All the receptionist were professional and courteous. I did call right at opening a few times and they were polite and answered all questions. Thank you all so much for all the help and being supportive through this process.

Jessamyn P.

This establishment has been great. My boyfriend has done most of the communication with them, but he has shared how empathetic and responsive they have been. My friend reached out to another organization right after my mom passed and they did not even respond whereas Reis Mortuary responded quickly and effectively and with great respect and concern. They have answered all of our questions….twice:)

Sharon T.