Living Room - Truckee, California

Ben B.

Servers were friendly and food was fine, if a bit pricy.

If you eat here, don’t forget that the 20% tip is included in the bill! Apparently it’s on the menu but I missed this.

I didn’t look at the check carefully since I was engaged in conversation with my group and the server didn’t mention that the 20% was included when the check was given to me.

I added an additional tip and the server was happy to accept that without any notice to me. Was it my mistake? Definitely! Live and learn.

Was it still bad customer service to see a 40%+ tip and not at least check with the guest? Yes, I think so, but you can be the judge.

Johnny G.

The space is cozy and the high ceilings add that little extra thing.

The food is pretty good. The chef has strong opinions and goes for some odd taste combinations but it is the Ritz so I get it and approve.

The service is a hot mess. The humans serving are friendly and trying their best but are overwhelmed and overrun. You enter and every 5th table isn't cleared from the last guests. You find a free table and then the lottery begins - without waving people down or waiting 25+ minutes: Will you get a menu? Will your order be taken? Will your appetizers, soup/salads and mains arrive at the correct time and not all at once? Will your water be refilled? Will the check come to you or will you need to flag someone down?

Just about all of those for our evening were "no".

I've not written a negative review before and feel a bit dirty doing it now but man, it is supposed to be the ritz, you are supposed to pay through the nose for immaculate service and experiences. If you decide to go...plan for legit 2.5 to 3.5 hours to get all the way through and for the flow of the whole thing to be disrupted at every turn, making it hard to enjoy and generally exasperating.

Alexander B.

Great place rode the gondola up from North Star village. Our server Max was amazing! Food was great, atmosphere amazing. Definitely good place after a long day of skiing kids loved it too. Drinks were amazing too. Don’t let the negative reviews scare you off. Definitely come here and enjoy good food, drinks and atmosphere. It’s pricy but it’s the Ritz sooooooo.

Lam D.

Huge lounge/lodge like feel with super tall ceilings. There was live music and plenty of space between tables which made it very relaxing. The food and wine options were contemporary American, with the beef tartar and brisket nachos as two of the highlights. Really enjoyed the big tables for our party of 8.

Arthur N. (.

Before dining here, you should ask yourself... what is your living room like?

The Living Room is laid back:
- You grab a seat if it's available
- You flag your server down, they may or may not come to you
- You take your time there, so don't expect the same hustle you'd get at your typical restaurant
- It's comfy, both the atmosphere with the fireplaces and views of the slopes as well as the couches and sofas you can sprawl on
- It's DOG FRIENDLY! 🙂
- There are huge-sized appetizers

It's hard to rate it as a restaurant, when it's an experience in its own class. We came here three times during our visit, and one out of those three times we had a server that was really good (true to what you'd expect from a Ritz).

Andrew B.

Got dinner and drinks. Mixology is off the charts - compliments to the bartender. Drinks are subtle, strong, perfectly balanced. I'm blown away. Food was very fresh and tasty - overpriced because it's a hotel, but really nice ambience to be able to grab a sofa/table and get food and drinks at your own pace.

Luciane P.

The Living Room has a nice ambience and the layout is inviting and warm. The food was mostly good: we enjoyed the crispy chicken sandwich, the brisket nachos, and the Caesar salad. However, we were surprised by the lack of vegan options. There are a few vegetarian dishes, but only one could be made vegan. There were also some missing components of some dishes: the farro bowl came without pecans and the cauliflower bites came without the sweet pepper gel.

Our food took a very long time to come and one starter never arrived. The waiter was friendly, but disappeared in the end and after another long wait, we had to flag someone else for the check.

We found the overall experience good as far as food and ambience, but disappointing as far as the wait and lack of vegan choices.

Candace

Super cozy in the winter - watching everyone ski. Food is pushing very very basic. Like. Basic. Almost ballpark /concession stand. Prices are also like a baseball game; $22 appetizers and $42 “meals” (sandwich). Service is SLOW. This is for hotel guests who have no where else to go. If you are an outside guest, expect 30min to receive the check in hand after asking.