Liliana Montes Rea
1/5
It was my 1st time coming here. I was super excited to come, especially because it was right across the street from where I lived, and since moving from SD, I was looking forward to finding a good tech. And thought, hey, it's Foster City, so it should be fine to do my nails without concerns. I called 2 days in advance, spoke to the guy on the phone, and let him know i was setting an appointment for a manicure and pedicure, and nail removal, too. I wanted to experience the whole package. And this is why I called to make sure they were not gonna be rushing. I came in, and the tech lady told me no gel, i was trying to tell her this time i wanted gel nails, not acrylic! But languagebarrierwas an issue, becauseshe didn'tunderstand me well. She didn't understand me that I wanted gel nails. And instead, all she did was a fill, she didn't even fill my nails, all she did was file them down and added the nail paint, took off all the old paint from my nails, but since I'm not very experience, I noticed what she was doing, so i pointed it out, and i was a bit confused on why she was doingthat to my nails. And I told her I wanted new nails and a mani cause I wanted my old nails off, and she was complaining that I had acrylic nails and denied me wanting to get gel nails saying something about no gel. The worst part of it all is that they respect nothing you say, and they do what they want instead. I told her, and all she said i "I thought you wanted just a fill", that was her response. I let her know that's why i had called in advance and made it very clear, and then to make things even worse, she had walk-ins, and she rushed me out of there. My nails were so bad that in that same week of Thanksgiving, my nails and the paint were already coming off. It made me so mad because she rushed on my nails even more by telling me that since I had my daughter company me, she said she didn't want me waiting long. This place was such a horrible experience and disappointed with how they treated me, tbh how they went about it. They even laughed at me in front of the other customer, putting me in such an awkward situation. But like I said, I called in advance and wanted to make sure they took their time and wanted them to make sure to avoid this issue smh. I told her, then whats the whole point of the appointment?" and I even told her in person that I came in for an appointment for a mani, pedicure, and nail removal. My toes the paint came off right away with in that same week. It was a disaster with my nails. This place just sucks, period and I wouldn't recommend any one to come, unless you got no where else and it's a last minute emergency and willing to overpay a cheap service and cheap quality of nails. If I could, I would give them a -10!!! You can see how lumpy they are. They didn't even try to align the color very well. And she charged me 120$ for this crap job, and I still tipped her 20$ to make a point, that, people got money to pay for what they want, and they got to respect it especially for the customers who call in advance for setting up an appointment, and not prioritizing on the walk ins more then the customers who are really trying to find a good tech, so we can come back. So if anyone knows anyone that they can recommend me, let me know, please ? I just moved out here, and I'm disappointed with the nail techs in Foster City ? ? smh Just angers me when we are in a really nice city. For them to act like that. Disappointed ?