Goodus Beauty Supply & Hair Salon - San Bernardino, California

Goodus Beauty Supply & Hair Salon

Goodus Beauty Supply & Hair Salon es una encantadora tienda de productos de belleza y salón de peluquería ubicada en 2055 E Highland Ave A, San Bernardino, CA 92404. Esta pequeña empresa se destaca por su amplio surtido de productos de belleza y servicios de alta calidad.

Si estás buscando entregas rápidas y convenientes, Goodus Beauty Supply & Hair Salon ofrece varias opciones. Puedes disfrutar de entrega a domicilio, entrega el mismo día, y también cuentan con servicios de retiro en tienda y compras en tienda. Además, la acceso a la tienda es fácil para todas las personas, incluyendo aquellas en silla de ruedas, gracias a su entrada accesible y estacionamiento adaptado.

El salón también se preocupa por la comodidad de sus clientes, ofreciendo visitas rápidas y la opción de realizar pagos con dispositivos móviles mediante NFC, tarjetas de crédito y débito. Para aquellos que prefieren no usar su teléfono, aceptan tarjetas de crédito también.

Las opiniones de los clientes hablan por sí solas. Según Google My Business, Goodus Beauty Supply & Hair Salon cuenta con 238 valoraciones, lo que demuestra su reconocimiento y confianza por parte de la comunidad local. La opinión media es de <<3.8/5>>, lo cual refleja un alto nivel de satisfacción entre los clientes.

👍 Opiniones de Goodus Beauty Supply & Hair Salon

raul H.

1/5

No atencion al cliente

Bobbie J. S.

1/5

The woman who runs this place is awful. I’m not sure why she was so rude to me. I went in to buy hair to make dreads. I was being helped by a young lady who was answering all my questions and I had just about made a decision on what to buy. However the lady that runs the shop came and told her to go help the line and then proceeded to to rudely ask what I wanted, when I told her the young lady had helped me out a lot and I was going to go on the other aisle and grab the hair I needed she said “OK go get it and go.” as I started walking down the aisle. I noticed other things that I was interested in and stopped to look at it and she rudely again and told me don’t go over there. We don’t have your color over there. I told her I never told you what color I was looking for so how would she know that I was interested when I wasn’t even sure what color I wanted. I decided to just go back to the original hair I was going to get and on the way bumped into the same young lady that helped me so I stopped and asked her a question and the woman who runs the place came up to me again told that girl to go and hang some hair and she would help me. Then proceeded to say we don’t have your color and to leave. By that time, I was really irritated and I asked her what her problem was because the young lady was helping me out just fine and I was about to make a purchase but now I’m leaving without purchasing anything. I thanked the young lady that helped me because she was wonderful. What a rude and disrespectful woman! I’ll never go here again and will tell anyone I know to avoid this shop like the plague.

Lee

1/5

If you can, go to the supply store on Highland and Golden. It is Black-owned and woman-owned and the lady is personable and friendly and you never have to worry about paranoid shop owners thinking you’re trying to steal. I gave them 1 star 7 years ago and never went back until recently and I see they haven’t changed their ways.

Kandice B.

5/5

Excellent customer service the owner was very kind and attentive to his customers! Will definitely be going back!!
I only want one blonde blonde 1999 and what about the clips did I need all those clips for just the ones set just minus one

Felicia

1/5

If I could give them a negative Star, I would as a rating. My daughter and I visited the store on December 10, 2023. I bought two cheap lipsticks and a cheap little comb. According to the dummy receipt she gave me each was $2.99. The receipt she gave me did not have any identifying information on it. No Company name nothing but I never looked at it so I didn’t know that until checking my bank account realized The lady owner charged my debit card $97.59. When the receipt she gave me clearly says $9.75 . In addition to that the $9.75 charge did not go through my bank. What did it go through my bank was a charge of $97.59 so it appears that after she gave me that dummy receipt she entered a different amount that went through to the bank and charged my debit card $97.59 Goodus Beauty Supply stole from me . According to reviews listed here, they have also overcharged others. I will definitely be reporting them to every entity I can think of Including social media, news, outlets, BBB, the FTC and anybody else I can think of Here are the three items I purchased and the receipt she gave me
UPDATE
After submitting my review, the owner of Goodus Beauty Supply requested I come in to the shop in person so that the situation can be rectified. I went into the establishment on December 23, 2023 and met with the son of the owner Who rang up my items on December 10, 2023 and overcharged me. It started off cordial. He began explaining that it was a mistake. We all make mistakes, and I agreed we all do make mistakes. What I didn’t agree with was that from my perspective it did not look like a mistake, because I was given a receipt that said, one thing $9.75 and that receipt did not go through to my bank the fraudulent or erroneous amount that I was charged $97.59 did go through my bank and charged my bank card so it looked intentional to me. He told me he would give me my money back if I took down my post. I responded by informing him that I would not be coerced into taking down something that actually happened to me to get my money back that I would just go through the bank . He proceeded to tell me that he has been in business for 40 years, and he’s not here to nickel and dime people to death, and it would’ve been preferable that I had come into the store before posting the review. He began yelling at me and at his mother it was then determined that he would give me back my money without me having to take down my original post that took nearly 30 minutes to get to that point he also told me to not come back in his store anymore because I won’t take down the post. The meeting with him was very contentious. It was unnerving. It was uncalled for his attitude, demanding that I take down, my post to get my money back felt like a bribe to me and his angry demeanor are enough to keep me from going back there. His mother Joy was very calm. She explained to him that I am a long time customer, that she never had a problem out of me, that I’m quiet and never bothered her. She asked him to return the money. He said he was thinking about it because I won’t take down the post. Eventually he did return the money telling me don’t come back because I wouldn’t take the post down but then turned around and said it’ll take one or two days for the money to post and if it doesn’t post, come back SMH
UPDATE ON THE UPDATE
As of January 2, 2024, I still have not received that money back
LATEST UPGRADE
The $97.59 was finally restored to my account.

sabrina B.

3/5

This is an okay, average place for me. It's a local buissness and Joy is helpful with questions and is sweet.I go to support small buissness and get rare items. There are " No returns and exchanges".They will rush you out of the store and say it's closed and kick you out when it's 6:17 not 6:30. They will over charge you sometimes and change prices at the register. I guess it evens out because some items are cheaper than in other stores.There are alot of products to choose from compared to other beauty supplies and its all in one place. Everything from styling products,hairtools, wigs, extentions and treatments; to jewelry, nail care and makeup.However some of those products have been there dusting away for years.Which can change how the product works for some items aswell as the consistency, texture, and color.The aged ones are noticeable by older labels and dust. Just be smart and safe while choosing the products and you should be okay. Overall has a nice concept to the store but has room for improvement in organization, cleanliness and customer courtesy.

Akira L.

5/5

Very helpful, amazing deals!! I shop here every time I need my hair done!

Felicia B.

1/5

This is an update to my most recent post regarding being overcharged. I was charged $9.75 for 3 items ( 2 lipsticks and an edge comb) which was reflected on the receipt given to me. The receipt had no identifying information, the name of the store was not on the receipt. A few days later, I checked my account and realized that Goodus Beauty Supply charged my debit card $97.59 which prompted me to write my most recent review. The owner saw the review and asked if I could come back into the store so the matter can be rectified. I was asked to bring the receipt and my bank statement. The owners’ son was there he’s the one that I spoke with in hopes of rectifying this situation. He admitted his mother made a mistake entering my total of $9.75 into the credit card machine. She entered $97.59 but that is not the receipt I was given I was given a receipt for $9.75 yet the $97.59 amount went through to my bank not the $9.75. The son explained they have two different machines so why wasn’t I given the receipt from the credit/ debit card machine?
Initially, he told me that he would refund my money if I take down the post . When I refused, he became angry and started yelling at me and his mother. Almost 30 minutes later, he eventually refunded the money and said it takes a day or two before it will show up in my account so I will keep you all posted. He also told me don’t come back to his store, which I’m OK with. All I did was post a review about what happened to me and because I wouldn’t take it down, he told me that I am not to come back to his store but at the same time said if the money doesn’t post to come back.