Alice's Nail Boutique - Santa Barbara, California

CrossFitGirl

This was the WORST pedicure experience I ever had. They don’t care what You (as the paying customer) want - they do what THEY want. I wanted a “mini” pedicure. Would have paid anything - it’s not about the money. It’s about what I want done to my feet. No dice. They insisted on doing everything & spoke in another language the entire time - to each other. SO uncomfortable - as Elaine (Seinfeld) said, you KNOW they are talking about you! To top it off, both manicurists were sick. They were wearing masks (barely), but were coughing & sneezing the entire time. I couldn’t get out of there fast enough.

Ann L.

Appointments for me and my daughter at 3:30 - we weren't done until 5:45 pm. I knew it wasn't going to go well when I sat for 15 minutes before she wrapped my nails to remove the gel. I wanted a gel manicure but was bullied into dip. I was cut twice and Alice said "I didn't cut you" (as though I don't know when I've been cut). She worked on my daughter and me at the same time, back and forth, helping with someone else's pedicure in between. When I said something about it taking 2 hours and 15 minutes, she said it was because my daughter's nails were difficult (she got GelX). Alice had no business taking these appointments. We got no hand massages, no lotion, no service, no kindness, no acknowledgement of mistakes or delays. I won't be returning, which is a shame, because I live a block away.

Amanda G.

Pandora’s wouldn’t take me when I was 15 minutes late for my appointment. But Alice’s took me right away. Very nice atmosphere, gave me a water, and a lovely mani-pedi service (that looks great) using newer colors and polish. More expensive than I expected for non gel regular polish ($85 total before tip) but that’s Montecito.

Kasi C. E.

Customer service is less than sub par. The actual work is horrible. My nails chipped less than 24 hours later.

Samantha A.

Was sitting in the chair from 11:30-1:18 waiting for my pedicure to get done. My gel manicure was quick and done well, but my pedicure took way too long. I paid 96$ which I think is a little steep for the service I got, especially since I was not given a choice about which "pedicure service" to get and they charged me for the deluxe.

Phyllis M.

This place was easy to find and my appointment went smoothly. just went in for a manicure. It didn't take long and they were very friendly and chatty. I thought the pricing was fair given it was in Montecito. They are over on Coast Village Rd. and across the street from Cadario's.

Beverly B.

Usually a good value at this nail salon in Montecito. Be sure to request your nail tech. Most of them are quite good and well-tempered.

I was assigned the owner’s 70-year-old mother for my mani and pedi this time. Maybe she just needs new glasses. But for my visit she could not make contact between my cuticles and the cuticle tools, and could not see well enough to notice her filing job had left snags behind. I had to ask her to stop the mani.

Julia E.

The best manicure and pedicure in town. I always go here with my daughters when they visit, and they agree that it is the best place
we have tried. The salon isn't as fancy as some of the others, but the manicurists are well-trained and they concentrate on what they are doing nd don't chat all the time and look at their phones.