Advance Auto Sales - Florence, Alabama

Starlight Sovereign

Sold me a car in March they assured nothing was wrong with it. I told them I just needed two things, a car that runs good and had good ac. He sold me one with a busted head and the AC don't work.
I've tried and tried to get in touch with the manager and every single time I call he's "outside with a customer" and never calls me back.
Never ever trust these charletains.
Took all the backpay from my disability award and he knew that and still didn't care. He don't care who he hurts.

Linda Cole

My friend bought a car from this place a year ago and they knowingly sold her a lemon !!! She had been calling them since November to let them know that she was having problems with it and asking when they could get it in to fix and they NEVER returned her phone calls which of course, led to the motor blowing up!!!!! Also, the car was under warranty when she first started calling them but, now it's no longer got the warranty on it and she had already paid $1,000 fixing another problem. Now the car has numerous things that are wrong with it and has been wrong since the original purchase and she's no longer able to get back and forth to work so she's lost her job on top of everything else ? . They were just recently bought out in their location so hopefully in the future they will be a better company to work with on used cars!!!!

Ashley Rhodes

Horrible. The mechanic is very disrespectful. Says he puts tires and rims in my car but a tire place says the tires had wires showing and the rims were warped. They sent me here and there after 20 something days. Finally got tires ansd they swapped rims off another car they had. Got mad when told them what was wrong. Mechanic says I'm lieing. Not only that but there is a messed up tire rod or something. DO NOT BUY FROM THESE PEOPLE!!!!!!!!!! They didn't even know why I went to the tire shop when they sent me.

My car needs a stabilzer and strutts. Its been 3 months and i still cant drive this car. The salesman Pete actually told my mother that he would have fixed it but it I wrote previous review and his wife saw it. So he wont fix it. Do not buy a car from here.

Daniel Montgomery

My dad bought my son and daughter 2 cars around Easter of 2021. The SUV they bought my son lasted maybe a month and blew a head gasket.....the car for my daughter was gushing out antifreeze the first time we ever drove it. It has continued to give us issues from day 1. I know you buy them as is but I would be very worried about buying cars from here.

Destiny bevis

bought a car from here, ran PERFECT on test drive not even 3 hours later it was leaking ALL WATER out of coolant tank , ended up having a blown head gasket

william Brooks

Shopped around their lot everything is well above market value. If you like paying double the Kelly Blue Book value this is your place.

Edit: of course I didn't buy anything from here. Your lot preys on people who are having a hard time financially. By buying from this lot you'll pay well over double what the car is actually worth and you'll be lucky to pay it off before you're in the market for another car.

Scott Parker

Very helpful people. I bought a truck from them and they were honest and helped me in every way from my purchase to getting me insurance quotes and a policy. They are a buy here pay here car lot so credit isn't an issue.

jasonp102

Truck I got from here tears up almost every other week… they sold me a lemon… then they put me in a dirty old nasty rental car that looks like it hasn’t been cleaned in ages… customer services is okay… but wouldn’t recommend…