Nail Star - Birmingham, Alabama

Samantha G

I have never been more disappointed in a nail shop. I may be over-exaggerating, but it is what it is. I needed a fill in (I am out of town and needed a quick fix). I was seated immediately. Upon arrival, I asked if they could do a fill on a natural acrylic, meaning the nail bed color was natural instead of clear; I was told yes. I also asked for a French tip but was told they couldn’t do that. When the tech started my nails, he said they were orange (he wasn’t the initial person I spoke with). I told him of the situation and said that I would have to get a color over my nails because he didn’t have the natural acrylic powered even though I was told they did. He said that he would stop and let me leave without finishing my nails. I was visibly upset, but I told him I wasn’t leaving with my nails halfway done just because of an error in understanding. I asked him what was the closest nail color and he told me he didn’t know and I had to pick. I asked him multiple times to help me choose which one was the closest color, and he said he didn’t want to pick a color and it was wrong and I’d be mad. At this point, we’re past being mad because I just wanted a natural look since they couldn’t do a French tip on my nails. He walked away at the end and refused to take my money, only to let the other lady do so. I am so unhappy with my nails and unfortunately, I will have to spend more money because the nails aren’t even and the polish has multiple bubbles. It’s my fault that I wanted my nails fixed out of town, so I assume this is what I deserve. Hope this helps those from not going to this place unless you want a simple style that requires basic work.

valerie atkins

Normally I wouldn't post. Been awhile since I've visited and this was the 1st disappointment ever. Was there for pedicure and dip for my nails. There was a smug on toenails needed a redo on a few (3) and one was half correct. Tech gor upset when pointed out and said she wouldn't do my nail service. Decided not to get the nail dip service at all. Paid for pedicure, will never return. Problem solved. People need to realize it's a service and it only take one bad expense to cause a lost. Notformebut the business. I wasn't nasty in any way, no need for that. Good luck Nail Star Hoover

demetria williams

This is the result of a fill in. I asked prior would the different acrylics be shown once the nails were completed instead of answering questions i was met with the information that the acrylics were different colors, which I understood, and that this is the look and the final look would not look this way. I called back to request a different style and was hung up on after being told to come back. Nail repair was good. Polish was uneven.

Lisa Opielinski

Wonderful manicure along with gel polish! Tom refreshed the skin on my fingers and hands, amazing! The gel polish looked great and lasted over 3 weeks until it was properly removed.? Many thanks, Tom!

Clyneisha Craig

Worst attitude ever, the lady only wants to work on her regular clients. She would in the process of doing my nails but sent me to someone else so she could service them, I thought that was very unprofessional. They don’t ever have to worry about receiving my money again. Bad attitude and bad service!

Karen eatmon

Came in to get a pedicure. The owner used a dirty sponge that another client was using this as a mom and Pop nail shop. When I mentioned that he was using a dirty sponge. He just looked at me and got another one the wife looked at me and stated you look so s. stressed because this man has used a dirty sponge on me and I am about tell them that I no longer need their service and having to pay for the service. please stay away from his nail salon, save your money and go somewhere else. Horrible service will never go back again. Keep your money. They don’t deserve any star

Crystal Maree

I rarely leave reviews but this was the absolute worst nail service I’ve ever used. I live in the Virgin Islands and was in Birmingham for my mother’s funeral. I had a picture of EXACTLY the length and shape that I wanted my nails because I get tired of nail technicians acting like it’s impossible to get short coffin style nails. The length he gave was initially too long. I asked him to cut them down which he did but the shape is TERRIBLE. Half my nails are slanted on one side and straighter on the other, some nails are pointed in all kinds of wonky directions, and my nails point upwards. And for $50+ I can go to a nail shop anywhere in Atlanta and pay half that price for gel nails and they’ll actually look good. Even back home in the VI they may be expensive but at least they would have looked like the picture. I would have had him correct them but honestly with all that’s going on this week I just didn’t have the mental capacity to keep correcting him. I’m literally only writing this because I’m sitting at home with a nail file trying to fix them. I’m seriously considering wearing gloves at my mother’s funeral because my nails look so bad.

Brandy H. Serio

Pedicure is decent at best. Manicure was terrible. My cuticles got ripped to shreds. I bled three times. My nails are crooked, rough, and have sharp edges. The polish has bubbles in it and is all over the place. My nails look very sloppy. The salon itself has very strong chemical fumes. This is the worst experience I’ve had at a nail salon. I will not be back.

UPDATE: The gel polish on my finger nails barely lasted a week before chipping and peeling.