Site for Sore Eyes in San Leandro - San Leandro, California

A. P. B.

*This is a franchise, so although I am reviewing Site for Sore Eyes, remember that each location will behave differently circumstances dependent*
This location continues to surprise and care! Repairing my son's broken glasses at no charge. Wow!!! Who are these guys? Do they fly around after work and rescue kitten stuck in talk trees as well? Wouldn't surprise me....

This business, this business is my HERO FOR THE MONTH! Why? Be because I took in two broken pairs of glasses, the brown pair on the left of the attached pic had no ear pieces, and they repaired them at no cost, charge, or complaint! Although this sort of thing was standard in business for the first 30 years of my life, in the last 20, caring and a commitment to performing services or providing goods meant for people have taken LAST SEAT in the list of business mission. The first, more often than not, being to obtain the currency I have available, while my needs tend to never enter the equation! This is the type of ‘right headed’ business mind set that MUST be rewarded! For affordable lenses, frames, and compassionate service, seek this location out before attempting any other for the same thing. Seriously! Tell them Yobi’s review influenced you. They need to know the difference their approach makes in regards to contrasting networking strategies!

Jacy H. (.

I used 2, always go to Oakland/Piedmont store. Sometimes, staff or store get bad reviews. This staff went beyond and above to help me. Give them a try. They fixing the tint in my Gucci sunglasses. San leandro I c u

Frank P.

Liz and and her associate were very helpful. I had my eyes rechecked. I brought in my old frames and they had new lens in the same day! And Liz adjusted them for me the following day. Very professional I will go to them again thank you so much.!

Isabelle S.

I had a bad experience with the staff. They assumed I didn’t have insurance and over charged me for my services weren’t very polite either. One lady hurried in the front door and watched as I struggled to get my stroller through the door and then asked if I was a nanny because I had my infant son with me…as I left she again watched me struggle through the door and when I was already leaving did she offer to “help”. The Dr was amazing very funny and took his time very old school. Probably won’t be returning again.

Mark J.

My experience here was stupendous! I had accidentally broken my only pair of glasses earlier that day. Thankfully Nikki aka Superwoman came and saved the day. She picked out an awesome pair of new frames for me and my new pair of glasses were able to be made in an hour. Site for Sore eyes for the win! HIGHLY recommend this place! Awesome customer service and just an overall pleasant visit!

Jasmine C.

I didn’t expect to be able to have my partner pick out glasses today. I figured they would tell us we needed an appointment and we would have to come back later. Showed up right when they opened. Explained the experience at the previous eye place and she helped us right away. Figured we would pick out some glasses and get called a week or two later to pick them up.

Picked glasses out today and took them home today!
Extremely happy with customer service. Another client showed up about 10 minutes into our browsing and got the same attention from the other associate as we did!

Jonathan S.

I came here two days before Thanksgiving and purchased some Nike frames and they we're ready next day. I received amazing customer service from Nikesha and Charisse, they made my visit as easy as possible. They even fixed my old pair I was replacing!! Now that's customer service! Thanks again guys for the great service.

Roger P.

I feel like I didn't get the proper examination will be seeking another advice from another store location but I will say staff were very polite.Except the young lady that was sitting in the front desk she was not freindly as I expected but it ok we have our bad days.👍