Roseville Ace Hardware - Roseville, California

Jose Maria Arreola

Buen sebicio

Tami Saner

Ace is the place for the highly sought after Magnolia Paint Collection!! That’s what I was on the hunt for today when I popped into ace. The store was clean, the staff were friendly and always said hello when I walked in the door. The Magnolia paint color collection did not disappoint, so many beautiful shades to choose from and I liked that they had the color swatches full so I could take some home with me to compare. Ace has more than just tools and paint, they also had a large selection of BBQ, Blackstone and Green egg, so much more, yard art, and a decent selection of YETI products, stop bye to see what catches your eye.

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I recently visited Ace Hardware and was thoroughly impressed by the quality of service provided by their staff. From the moment I walked in, I was greeted with friendly smiles and a willingness to help. The staff was incredibly knowledgeable about the products and offered valuable advice on my DIY project. They took the time to understand my needs and guided me to the right tools and materials. Their expertise and helpful attitude made my shopping experience smooth and enjoyable. I highly recommend Ace Hardware for anyone looking for excellent customer service and expert assistance.

Marnie Stefanski

Roseville, CA Ace on Harding do you know about it ladies! Easy shopping for any hardware supply. Gift aisle a pleasure to browse; I find a gift for someone each time. Christmas season their display a lovely walk with unique ornaments; lights. Easy parking well lit at night. Then the best is you can buy a pie to take home; bake. So much more; the staff are ready; friendly. I feel it’s a good old days shop. Plenty other shops in the area; so worth stopping in.

RedX916

I recently moved to this location and became a first time shopper at Ace Hardware. I purchased a grill here and many other BBQ accessories. I had a really great experience and made this my go to spot for my BBQ needs.

Today my family and I were discriminated against. I went to this store with my wife and 6 month old baby. My wife was told to leave her purse/bag at the counter for some odd reason. My wife has brought this purse with her when we shopped here multiple times before and were never told to leave it at the counter.

The manager Heather was extremely rude and hand picked us out of all the other customers who entered. I don’t know if it’s the color of our skin but it definitely felt that way. There were even other customers whose purse/bag was bigger but they were able to hold onto it. There was no customer service to call to leave a complaint and no manager on duty to file my complaint according to Heather. She states the store is privately owned which is why there is no corporate number.

This left such a bad taste in my mouth that I will never be going back to this store. I’ll just spend my money elsewhere.

I do hope there will be some disciplinary action against Heather but don’t think anything will come of this.

Galeb Abboushi

visited Roseville Ace Hardware at 7:56 PM to make some copies of keys for my business, but what should have been a routine errand quickly turned into a terrible experience. Despite arriving before the store officially closed at 8:00 PM, I was met with hostility from two employees, Troy and long hair coworker,

Instead of assisting me, they both made a series of excuses about how it was "almost 8 o'clock" and how I should have come earlier. Their attitudes were shockingly unprofessional. They acted as if my request was a major inconvenience and made it clear they didn't want to help me. The situation escalated quickly--both employees became increasingly aggressive and even yelled at me. Their behavior was so hostile that I felt physically threatened, as if they were ready to attack me.

This was a truly horrible experience, and I would not recommend this location to anyone based on how I was treated. Customer service should never be like this. Roseville Ace Hardware needs to seriously address the conduct of their employees, especially Troy long-haired coworker The store usually higher than Home Depot prices so it has horrible value unless your in a rush doesn't have a large selection of things I made the wrong choice come here oh and this is a cherry on top of it. The three employees told me it doesn’t matter who you complain to because the store is individually owned. Well, there goes supporting your small businesses.

Hayley Chittenden

Thank you so much to Tom in hardware, who helped me repair my kitchen sink faucet handle that had been broken for almost 3 years. I had been to multiple hardware stores, googled extensively, and looked up YouTube tutorials — none of which solved the issue. Tom immediately knew what he was looking at and why I hadn’t managed to fix it: the previous owner had used a permanent sealer that had blocked off part of the threaded opening, preventing the set screw from going in all the way. I appreciate the help so much!!! I would have never figured it out otherwise, lol.
When I called the store to give him a compliment, the store manager Nat said the store would buy him lunch. We love a company that values their employees! You guys are the best!!!

BODIE PRESS

Bodie Press, Tax Paying Citizen Community ROSEVILLE... holding gainful employment. Free clear with COURTS, No Warrants, California Bear on a Valid Driver's License. Debt free to Probation
On 6-20-24 / Thursday..... entered Roseville Ace Hardware, rested sober sound mind with healthy amount of money to purchase a Mower!!
For traveling with backpack cooperating by leaving it register at the end of the isle speaking forth His, mind to check out the available mowers for purchase.
Abruptly, by the Owner: Right Hand Man
Bodie Press, was 86'd ran off in the most unprofessional way from ACE, and the whole surrounding property Per The Owner: For Absolutely No Probable Cause